Salon Policies
PRICING
All prices listed are starting prices and are subject to change without notice. All pricing is a la carte to ensure you are only paying for services received
EXTENSIONS
If you decided at your consultation you would like to invest in extensions a retainer fee is due at the time of booking. This fee is based off of what your hair goals are and the cost of service which is all discussed during the consultation. This retainer fee is non refundable. All extension sales are final
CHILDREN
Because of the nature of a salon environment we do not allow children for their safety, the safety of stylists, and for legal liability. We love hearing about them and seeing photos but with chemicals, hot tools, cords, and wanting to give you our complete focus and best work we ask you arrange for childcare prior to your appointment
CANCELLATIONS
If you need to cancel or rebook your appointment we require 48 hours notice. Cancellations within 48 hours of the scheduled appointment will have a 50% cancellation fee
LATE ARRIVAL
Please try to be prompt for your appointment, we alway try to be on time for you so we ask the same. Out of respect for all of our guests, if you are 10 minutes late or more you may be asked to reschedule and will have the 50% cancellation fee due for the time that was reserved for your appointment
NO SHOWS
All appointments are required to have a credit card on file as part of booking. If you reserve an appointment time with us and do not show up or do not call you will be charged for 50% of the service
REDOS
If you feel like we've missed the mark or that you aren't completely satisfied, please let us know within 7 days of your appointment. We would love to explore finding a solution with you